Privacy Policy

LumiraHouse collects details that visitors choose to share, along with limited technical data gathered automatically:

• Contact details: name, email address, and phone number
• Account details: login email and an encrypted password
• Messages: anything written into the contact form
• Technical data: browser type, device type, pages viewed, and general location

Information is used to run the site and respond to visitors, including to:

• Create and maintain user accounts
• Reply to questions and contact form messages
• Share home warranty information that was requested
• Send text messages when consent was given
• Improve site content, security, and performance

Text messages are sent only to people who opted in through the signup form. Replying STOP ends further messages, and replying HELP returns assistance details. Message and data rates may apply. Mobile opt in data and consent are never shared with third parties for their own marketing.

Personal information may be shared only in limited situations:

• With service providers that help host, secure, or operate the site
• With a home warranty provider when a visitor asks to be connected
• When required by law, court order, or to protect legal rights

The site may use cookies and similar tools to remember preferences, keep sessions secure, and understand how pages are used. Most browsers allow cookies to be blocked or cleared, though some features may not work as expected afterward.

Reasonable administrative and technical safeguards are used to protect personal information. No method of storage or transmission online is fully secure, so absolute security cannot be guaranteed.

Personal information is kept only as long as needed for the purposes described in this policy, or as long as the law requires. When it is no longer needed, it is deleted or made anonymous.

Visitors have choices about their information, including the ability to:

• Request a copy of the personal information on file
• Ask for details to be corrected or deleted
• Opt out of marketing messages at any time
• Close an account by sending a request

This site is not directed to children, and LumiraHouse does not knowingly collect personal information from anyone under the age of majority. If such information is found, it will be removed.

This Privacy Policy may be revised from time to time. The date at the top of this page reflects the most recent update, and continued use of the site means the revised policy is accepted.

Questions or requests about this Privacy Policy can be sent using the details below.

• Phone: +1 (574) 330-3652
• Email: lumira-smith@lumirahouse.com
• Address: 200 Jr Achievement Dr Elkhart IN 46516